We generally accept Visa Debit and Mastercard Debit cards. The card must be issued by a recognized banking institution and must have sufficient available funds.

No, there are typically no extra fees for using a debit card for your rental payment.

A temporary security deposit (a “pre-authorization hold”) is placed on your debit card at the time of pickup. The amount typically ranges from €250 to €1,000, depending on the vehicle group. You must ensure you have sufficient funds in your bank account to cover this hold, as it will temporarily reduce your available balance.

The deposit hold is released once the vehicle is returned in the same condition. The timeframe for the funds to become available in your account varies by bank, but generally takes 3 to 7 working days after the vehicle return.

You will need to present:

• A valid driver’s license (held for a minimum period, typically 1 year).
• Your debit card (the name on the card must exactly match the name on the driver’s license).
• Your Passport or other government-issued ID.

Yes, the name on the debit card used for the deposit and rental must exactly match the name of the main driver on the rental agreement.

Yes, the typical age range is 21 to 70 years old.

• Drivers aged 21-24 may incur a “Young Driver” surcharge per day.
• Drivers over 70 may incur a “Senior Driver” surcharge per day.

Our main location is typically at the Car Rental Centre at Malta Airport (MLA), often on Level 1 of the Park East Car Park, which is a short walk from the arrivals terminal.

We generally operate on a Full/Full fuel policy. You will receive the vehicle with a full tank and must return it with a full tank. If the car is returned with less fuel, you will be charged for the missing fuel plus a refueling fee.

Yes, all our vehicles are fully insured to travel between the islands of Malta and Gozo on the Gozo Ferry. Travel to any other foreign territories is prohibited.

We monitor flight arrival times. However, if you anticipate a significant delay, please contact us immediately on the provided contact number to ensure our team is ready for your arrival.

You must contact us immediately on our emergency number provided in your rental agreement. Do not attempt to repair the vehicle yourself. We will provide instructions and arrange for assistance or a replacement vehicle if necessary.

In Malta, we drive on the left-hand side of the road, similar to the UK. The cars we provide are right-hand drive.

Valletta operates a Controlled Vehicular Access (CVA) system. This is an access fee that is automatically calculated based on the time you spend inside the CVA zone during operating hours (typically weekdays). The rental company will receive the charge and forward it to you, usually with a small administrative fee.

Yes, you can add an additional driver for a daily fee. The additional driver must meet the same age and licensing requirements as the main driver and must be present at the time of collection with their documents.

Yes, optional extras such as child seats, booster seats, and GPS navigation systems are available for an extra daily charge. You can select these during the online booking process.